FirstBank denies WhatsApp rumor, confirms FirstMobile app remains secure
FirstBank has moved to quash a voice note spreading on WhatsApp that claims the FirstMobile app has been hacked. The bank says the allegation is completely false and misleading, stressing that FirstMobile remains secure and fully operational thanks to its robust information security infrastructure. It adds that continuous investment in world‑class technology and cyber‑security protocols keeps all its digital channels resilient, reliable, and safe.
Customers are reminded that their money stays protected and that they should ignore the fraudulent message and avoid sharing unverified information that could spark unnecessary worry. FirstBank urges everyone to rely only on its official communication channels for accurate updates.
The clarification matters because mobile banking scams can trigger panic withdrawals or drive users to unsafe alternatives. By confirming the app’s integrity, the bank aims to maintain trust and prevent any disruption to daily financial activities. For now, users can continue transacting as usual, but should stay alert to phishing attempts and report any suspicious activity directly to FirstBank’s verified helpline or website.