MultiChoice Nigeria DStv/GOtv subscribers report payment activation delays as EPL 2026/27 season begins
Nigerian subscribers to DStv and GOtv report payments for subscriptions not reflecting hours after transaction, despite payment confirmations, frustrating fans as the English Premier League 2026/27 season kicked off. Victor Calm paid ₦36,000 for DStv Compact Plus but his app still showed 'processing payments'; others like NOW ‘AIR’ing paid at 5:44 PM with no activation, while Balogun Babatunde cited app loading failures and unresponsive WhatsApp support, specifically requesting help to watch an Arsenal match. Estelle reported an E16 error blocking channel access after payment. The timing exacerbates frustration—subscribers fear missing EPL matches amid MultiChoice’s existing pressures: the company lost 243,000 Nigerian subscribers between April-September 2024 due to economic hardship and had implemented three price increases in 12 months (April 2023, November 2023, May 2024), triggering regulatory fines and tribunal disputes. As of reporting, MultiChoice Nigeria had issued no official statement on the delays or whether they stemmed from a wider technical issue. With EPL matches at stake and historical subscriber losses tied to affordability concerns, will affected users wait for MultiChoice to resolve the activation issues, seek temporary alternatives like streaming highlights, or consider canceling subscriptions amid ongoing economic strain?